Shipping policy

ORDER PROCESSING:
Please allow 24 hours to process your order. Expect an email within 24 hours to let you
know your order is on the way!

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "Continue to shipping" button. Local delivery is available for addresses within 1 mile of our shop.

If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Orders placed before 8 am during store hours 8 am to 7 pm will be delivered the same
day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking
information depending on the carrier's offer you choose.

FLAT RATE SHIPPING
Orders are generally shipped within 48 to 72 hours using [your shipping provider i.e. Canada Post's delivery standard is 2 - 7 days]. A flat rate shipping fee of $12.99 will apply to orders shipping to places outside of the United States. Right now We do not ship outside of the United States at this time, but you will receive a notification once you subscribe to our store for FREE.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

REFUNDS,, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at store@spring369.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis,  but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at store@spring369.com